Legal Stuff

The information set out here governs your use of our website. If you do not agree to these terms then please leave our website. If you continue to use our website then we will presume you are happy with these terms. We may change these terms from time to time. We will place a notice on our home page when we do.

Who we are

We are The Positive Change Company Limited a company registered in England and Wales. Our company registration number is 9912546 and our registered office is at 9 Southlands, North Shields, Tyne and Wear, England, NE30 2QS. You can contact us here.

Our Terms

Please read our terms and conditions before you buy a programme. They can be read here. They contain important information about us and how we will deal with your order and what your rights are if you want to cancel or change an order.

Your privacy

Please read our privacy policy and cookie policy. Together they explain what personal information we collect when you use our website, including when you place an order. Our privacy policy also explains how we process and use that information and when we might share it with others. Our cookie policy explains how we use cookies on our website.

Our recommendation…

We are not doctors or medical professionals. We are not nutritionists or exercise specialists. Our products are programmes that can help you to achieve your weight loss goals through the way you think. Before starting a programme delivered by the content or any other diet, exercise or other weight loss programme you should seek proper medical, nutritional and exercise advice from appropriate professionals.

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.

Our property

The copyright in the content of our programmes and our website belongs to us or those from whom we have licensed it. Please respect these rights.

You can only use the content you purchase in accordance with our terms. You may not copy or use any part of the other content on our website including the photographs, pictures, text, diagrams or logos on the website, for any purpose without our prior permission.

We are happy for you to include links to our website content in social media posts where it is clear that you are not our representative or connected to us in any way and we are clearly acknowledged as the source of the material.

‘The Positive Change Company’ and ‘Living with Pirates’ are brands that are owned by us and may be protected as registered trademarks in some parts of the world.

Interacting with us and our community

Our website may allow you to participate in discussions with us and our other customers. Please be sensible and act responsibly – we’re sure you will. Do not use our website or any of our social media channels to post information or comments which are or may be illegal or unlawful, defamatory, offensive, racist, homophobic, sexist or otherwise discriminatory or which infringe someone else’s rights, incite violence or constitute harassment.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We reserve the right to block access to our website or social media channels and/or to refuse access to certain parts of our website if you behave in a way which we think is unreasonable or inappropriate or which breaches our terms of use.

We don’t monitor or edit posts made to our website or social media channels so if you are concerned about anything you see or receive then please let us know straightaway by emailing us at [email protected]  so we can take appropriate action.

Changes to our website

We may update our website from time to time, and may change the content at any time. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our website, or any content on it, will be free from errors or omissions.

Accessing our site

Our website is made available free of charge.

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our website.

You are also responsible for ensuring that all others who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website, whether express or implied.

We only provide our website for domestic and personal use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any programme content by us to you, which will be set out in our terms and conditions of supply.

English law

These terms of use are governed by English law. You and we both agree that we will bring any disputes under these terms in the courts of England and Wales. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.